Kwikset smart lock not unlocking - May 8, 2023 · Restart the Lock. If your Kwikset Lock keypad stops working, restarting the lock could do the trick. To restart your Kwikset Lock, remove the batteries from the lock. Then wait 20-30 seconds and put the batteries back in. Ensure that the batteries are well placed when putting them back. If the keypad doesn’t work after this, continue to the ...

 
How do I activate/disable the auto lock feature on my SmartCode 909/910 deadbolt or 911/912 lever? Located on the interior side of the lock there are 4 switches. Switch #2 if in the up position this will enable the 30 second auto locking feature and if the switch is in the down position this will disable the auto locking feature.. Grocery stores in mountain home arkansas

1. Door jammed while attempting to lock. Manually re-lock door. If needed, reposition strike. 2. Door handing code has not been entered. Enter door handing code. 3. No User Code programmed, or User Codes are disabled. Program at least one User Code, or re-enable User Codes. 4. Unsuccessful programming. Attempt programming procedure again. 5.Nov 16, 2023 · Update firmware: Visit the Kwikset website and check for any available firmware updates for your SmartCode 260. Download and install the latest firmware to ensure compatibility with current Wi-Fi standards. Reset the lock: If none of the above steps resolve the issue, you can try resetting your SmartCode 260. Jul 10, 2023 ... ... locks is not a particular worry for me. ... They are just that, they do meet the requirement to have a working lock ... I've got all smart key locks ....Within Bluetooth range and line of sight of the Premis lock, check that Siri is able to lock/unlock using the command: “Siri, lock or unlock the front door.” If Siri commands are only working within Bluetooth range but not remotely, check the following: Check that the hardware versions of Apple TV (4th Gen or later), HomePod(1st Gen or later), or iPad (4 …If the antenna cable connecting the exterior to the interior becomes damaged during installation, then the exposed/damaged section of the cable can interact with the lock internals causing the lock to trigger a touch event. If this touch event occurs while an authorized phone or fob is active and within Bluetooth range, it may cause the lock to ... How to enable/disable Auto-Lock The Auto-Lock feature automatically re-locks your door 30 seconds after unlocking. This feature is off by default. 1. Make sure the lock is unlocked and the door is open. 2. Enter your existing Mastercode. 3. Press the lock button. You will hear one beep. 4. Press 1 - 1. 5. Press the lock button. 5 days ago · Before reinstalling the battery cover, locate the reset button on the lock. Press and hold this button for 5 seconds or until you hear 3 distinct beeps from the lock. This resets the lock and should stop any unwanted beeping. Once you have finished this step, go ahead and reinstall the battery cover. Input details (name, access code, schedule type). Then, press “Submit.”. To create an access code using the keypad: Open the door. Press “1.”. Press “Kwikset.”. Enter a 4-8 digits code. Then, press “Kwikset” again. The process is successful once you hear a long beep and the keypad flashes green. A day with smart locks. Control access to your home at anytime from anywhere with your smartphone. Manage user codes, track lock status, and receive lock notifications. Never interrupt your daily activities again. Every familiar scenario has a smart lock solution. 8:15 am. Door Handing is the process by which the Kevo Smart Lock determines whether the deadbolt faces the right or the left. Door handing instructions: 1. Remove the battery cover. 2. Remove the battery pack from the lock. 3. While holding the Program button, reinsert the battery pack, then release the Program button. 4.Kwikset Halo smart locks integrate seamlessly ... (PIN) under each lock's settings. Use your voice to lock and unlock your ... Turn on the Enable Unlock by. Voice ...Control locks from anywhere. Smart Home Integration. About Smart Locks. Browse all smart locks. Featured. ... The Kwikset Home. Security on the outside, convenience on the inside. ... Make sure to enter a valid Mastercode in step 4 during your next attempt.10. While the door is open and unlocked, press the Lock symbol. If the latch bolt does ...The SmartCode Kwikset locks require a special tapered latch bolt to function properly. Older deadbolts are typically not tapered, and using the wrong type of deadbolt can cause jamming. So make sure to use the latch bolt that came with your Kwikset. Re-calibrating the Kwikset Smart Lock. Handling is the process of latch calibration.Update firmware: Visit the Kwikset website and check for any available firmware updates for your SmartCode 260. Download and install the latest firmware to ensure compatibility with current Wi-Fi standards. Reset the lock: If none of the above steps resolve the issue, you can try resetting your SmartCode 260.Jul 21, 2016 ... When it was first set it was working ... Change your keys, not your locks - Kwikset SmartKey ... [525] Change your own Kwikset Smart Lock keys in ...A:Kwikset Model# 99190-001 919 Premis Bluetooth Touchscreen Smart Lock in Satin Nickel can be controlled remotely only if the user has the Apple TV generation 3 and iOS …Oct 16, 2023 · Step 2: Find the Reset Button. Locating the reset button is a crucial step in unlocking a Kwikset Smart Lock. The reset button allows you to restore the lock to its default settings, which can help resolve any issues you may be experiencing or allow for manual unlocking. Follow these steps to find the reset button: The SmartCode Kwikset locks require a special tapered latch bolt to function properly. Older deadbolts are typically not tapered, and using the wrong type of deadbolt can cause jamming. So make sure to use the latch bolt that came with your Kwikset. Re-calibrating the Kwikset Smart Lock. Handling is the process of latch calibration.Rotate the key 90 degrees clockwise. Insert the SmartKey tool fully and firmly into the SmartKey hole. You may feel the tool click inside the lock. Remove the SmarKey tool. Remove the current key. Insert the new key you wish to use with the lock. Make sure your key is FULLY inserted. The edge of the key touches the indent in the cylinder face.To delete all user codes from your Powerbolt 2 smart lock, first, ensure the lock is unlocked and the door is open. Enter your existing master code (default is 0-0-0-0 …Updated Sep 30, 2021. Image Credit: Amazon. In This Article. My Keypad Isn't Responding. Deadbolt Doesn't Latch Correctly. My Batteries Die Too Quickly. Deleting the Unlock Code. Although they're generally quite …In today’s fast-paced business landscape, collaboration is key to success. Finding innovative ways to bring team members together and foster creativity is essential for productivit...Plus, unlike most smart locks, the Halo also includes built-in WiFi – no separate hub or bridge necessary – so you can unlock/lock and monitor it remotely. This makes Halo the only smart lock ...May 8, 2023 · Restart the Lock. If your Kwikset Lock keypad stops working, restarting the lock could do the trick. To restart your Kwikset Lock, remove the batteries from the lock. Then wait 20-30 seconds and put the batteries back in. Ensure that the batteries are well placed when putting them back. If the keypad doesn’t work after this, continue to the ... Please delete the existing fingerprint and re-enroll the finger into the lock. NOTE: If unable to enroll a specific finger because of damage fingerprint i.e. ...If you are experiencing an issue with your "Date Range" or "Weekly Recurring" access codes not working please follow these steps: 1. Go to the Access Codes page, by clicking on icon from the Dashboard page. 2. Select and delete the User with the "Date Range" or "Weekly Recurring" access code. 3. Create a new User with the required access dates.Jun 3, 2023 ... We are installing a lock made by Kwikset that features the smart key technology for easily rekeying the locks throughout your home. This is ...Starting at $200 at Amazon, Home Depot and U-tec. Ultraloq’s U-Bolt Pro Wi-Fi is a solid and dependable smart lock, offering several ways to unlock your door, along with support for voice ...Smart Locks Basics. Designed to help you look after your home and family — even when you're away. Compare Smart Locks. Works With. App. Aura. Halo. Obsidian. Premis. Halo Touch . Browse Smart Locks. View and compare all smart locks. Innovation. The Kwikset Home. Security on the outside, convenience on the inside. Explore a world of ...In today’s digital age, our televisions have become more than just a device to watch our favorite shows and movies. With the advancement in technology, smart TVs have taken center ... Make sure to enter a valid Mastercode in step 4 during your next attempt.10. While the door is open and unlocked, press the Lock symbol. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Read More A Kwikset Smart Lock not unlocking might be due to connectivity issues. Here’s how to ensure your lock is properly connected: Check Wi-Fi or Bluetooth connection: Ensure your smart lock is within range of your router or the device it connects to via Bluetooth.To set the combination, unlock the luggage lock, and turn the dial to 0000. Pull the shackle out, and turn it to the side, pushing it down and holding it firmly while turning to th...Smart Locks Basics. Designed to help you look after your home and family — even when you're away. Compare Smart Locks. Works With. App. Aura. Halo. Obsidian. Premis. Halo Touch . Browse Smart Locks. View and compare all smart locks. Innovation. The Kwikset Home. Security on the outside, convenience on the inside. Explore a world of ...Updated Sep 30, 2021. Image Credit: Amazon. In This Article. My Keypad Isn't Responding. Deadbolt Doesn't Latch Correctly. My Batteries Die Too Quickly. Deleting the Unlock Code. Although they're generally quite …How to Recalibrate Your Smart LockIf your smart lock seems to be catching or not locking all of the way, you can recalibrate the lock by following these step...How to Open a Kwikset Smart Key Lock in 10 seconds | Mr. Locksmith™FOR LOCKSMITH TRAINING go to:https://www.mrlocksmithtraining.comJOIN MR. LOCKSMITH™ YOUTUB...In our rapidly urbanizing world, cities are facing increasing challenges when it comes to mobility and transportation. With the rise of smart cities, there is a growing need for su...When someone purchases a cell phone from his wireless provider, the phone is almost always considered to be locked. This means that it only works on the wireless provider’s network...From the outside, Aura has a convenient 1-touch locking button on the keypad to easily lock the deadbolt. It can also be locked with a key from the outside. From the inside, Aura has a sleek turnpiece to lock or unlock the deadbolt. Aura can also be locked and unlocked from your smartphone using the Kwikset App within Bluetooth range of the ...What is Aura Bluetooth Keypad Smart Lock? Aura is Kwikset’s newest Bluetooth-enabled electronic deadbolt. It has a 10-digit keypad and works with the Kwikset App which allows a user to lock and unlock the deadbolt, program custom user codes with schedules, view lock event history, and even share management of the lock with others.The door handing process was not executed during installation, and the lock does not know the orientation of the door Perform the door handing process: 1. Remove battery pack by unscrewing interior. 2. Press and hold the Lock button while installing battery pack. Hold the unlock button until the latch bolt starts moving on its own. 2.Nov 29, 2023 · Here is a step-by-step guide to help you install your Kwikset Smart Lock: Prepare the Door: Ensure that your door is properly aligned and in good condition. Remove the existing lock and clean the door surface. Measure and Mark: Use a measuring tape to determine the appropriate height for your new lock. On my Smartcode 909/910, the lock beeps, the keypad flashes red, and the door cannot lock. The door handing process was not executed during installation. Here are the instructions for the door handing: Remove battery pack. Press and HOLD the Lock button while installing battery pack. Hold button until the latch bolt starts moving on its own.Possible Reasons For The Lock Not Working. Sometimes the Kwikset SmartCode lock stops working. There are a variety of reasons as to why the lock might get stuck. The …To light up the keypad buttons, press the one-touch locking button when the deadbolt is locked. Pressing the other/numerical buttons will not cause the keypad to light up. Check that the batteries have power, are inserted correctly into the battery pack, and that the battery pack is inserted correctly. For detailed instructions on how to change ... Monday-Friday: 7:00am-4:00pm PST. Saturday: 6:30am-2:30pm PST. Sundays & Major Holidays: Closed. For countries outside the U.S. and Canada, please visit our International contact page. Get Support on your SmartCode 270 TRL Deadbolt. The lock requires a one-second pause immediately after locking or unlocking before the touchscreen will re-activate. Fully remove hand from screen until the Checkmark or Lock symbol turns off, and then activate the screen again. Touchscreen lockout If three incorrect codes were entered within one minute, the touchscreen will lock for 60 seconds..Control locks from anywhere. Smart Home Integration. About Smart Locks. Browse all smart locks. ... The Kwikset Home. Security on the outside, convenience on the ...With the SmartCode 910 model, hold the lock button on the exterior assembly while sliding in the battery pack, and the latch will extend and retract accordingly. SmartCode910 Door Handling. 7. Factory Reset. In some cases, a factory reset might be the only solution to fix an unresponsive Kwikset smart lock keypad.To update your kwikset halo firmware, follow the given steps. Step 1: Ensure that your smartphone or device is within Bluetooth range of the Kwikset Halo lock. Open the Kwikset app on your device. If a firmware update is available for your lock, a notification message will appear on the app’s screen. Step 2: To start the firmware update, tap ...On my Smartcode 909/910, the lock beeps, the keypad flashes red, and the door cannot lock. The door handing process was not executed during installation. Here are the instructions for the door handing: Remove battery pack. Press and HOLD the Lock button while installing battery pack. Hold button until the latch bolt starts moving on its own.Halo may not be locking if the bolt hole on the door frame is not deep enough. Make sure the bolt hole on the door frame is at least 1” deep and clear of any debris. Halo may not be locking due to a misalignment with the door, door frame, and/or strike.Make sure to enter a valid Mastercode in step 4 during your next attempt.10. While the door is open and unlocked, press the Lock symbol. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Read MoreThe lock jams and the turnpiece does not rotate smoothly. The lock beeps, the Checkmark and Lock symbols alternate flashing, and the door cannot lock. The door handing process does not happen automatically when the batteries are installed. The touchscreen indicates a failure after the door handing process. The deadbolt latch does not extend or ...Select a wireless router from this list of battery-friendly routers. Ensure the lock is properly mounted and is not loose on the door. Remove the battery pack from the lock and take out the depleted batteries. Insert a fresh set of 4x AA batteries into the battery pack and slide the battery pack into the battery compartment of the lock.On my Smartcode 909/910, the lock beeps, the keypad flashes red, and the door cannot lock. The door handing process was not executed during installation. Here are the instructions for the door handing: Remove battery pack. Press and HOLD the Lock button while installing battery pack. Hold button until the latch bolt starts moving on its own.A Kwikset Smart Lock not unlocking might be due to connectivity issues. Here’s how to ensure your lock is properly connected: Check Wi-Fi or Bluetooth …How to Recalibrate Your Smart LockIf your smart lock seems to be catching or not locking all of the way, you can recalibrate the lock by following these step...Ultimate control. Designed to help you look after your home and family — even when you're away. No key required. Control locks from anywhere. Smart Home Integration.If the antenna cable connecting the exterior to the interior becomes damaged during installation, then the exposed/damaged section of the cable can interact with the lock internals causing the lock to trigger a touch event. If this touch event occurs while an authorized phone or fob is active and within Bluetooth range, it may cause the lock to ... How to enable/disable Auto-Lock The Auto-Lock feature automatically re-locks your door 30 seconds after unlocking. This feature is off by default. 1. Make sure the lock is unlocked and the door is open. 2. Enter your existing Mastercode. 3. Press the lock button. You will hear one beep. 4. Press 1 - 1. 5. Press the lock button. Mar 3, 2022 ... Quick Fix For Jammed Smart Door Lock / Deadbolt. 74K views · 2 years ago ...more. Everyday Home Repairs. 896K.If your Kwikset Smart Lock won’t unlock, here are some reasons behind this problem: You are entering the wrong User Code. Your Kwikset Smart Lock batteries are low. There is a bug in your Kwikset Smart Lock. You didn’t perform the door handing identification process. Incorrect installation.If the antenna cable connecting the exterior to the interior becomes damaged during installation, then the exposed/damaged section of the cable can interact with the lock internals causing the lock to trigger a touch event. If this touch event occurs while an authorized phone or fob is active and within Bluetooth range, it may cause the lock to ...Extended wireless range and superior 128-bit wireless encryption. Up to 30 user access codes for family and guests to use at the door. Secured keyless entry convenience. One touch locking. Dramatically reduced interior size and sleek metal design. 30 user codes plus master code feature for added security. 5 digit keypad with dedicated lock button.If your Kwikset Smart Lock buttons aren’t functioning, try these steps: Connect a laptop or tablet to the same Wi-Fi network as your smart lock to test the connection. If you don’t have internet, hardwire your router and smart lock.If the antenna cable connecting the exterior to the interior becomes damaged during installation, then the exposed/damaged section of the cable can interact with the lock internals causing the lock to trigger a touch event. If this touch event occurs while an authorized phone or fob is active and within Bluetooth range, it may cause the lock to ...Featuring SmartKey Security™, which protects against advanced break-in techniques and allows you to re-key your lock yourself in seconds. SmartKey Security™ re-key technology is compatible with Kwikset (KW1) keyway or (SC1) keyway options. Comes with 2 keys. Latch has 3 interchangeable faceplates; round corner, square corner, and drive-in ... On my 264 deadbolt, the door can be locked with the Kwikset button, but the User Code will not unlock the door. Make sure the User Code is correct and that the Kwikset button is pushed after entering the User Code. If the door still won’t unlock, use a key to unlock the door. Call technical support for further troubleshooting. With your door shut, try opening the door. Pay close attention to the type of resistance you’re experiencing. Here are some things to look out for: More force than usual is required to turn the knob and release the latch.The knob or handle needs to be wiggled to unstick the latch.Even when the knob is turned, the latch still will not retract ...Apr 6, 2019 ... Hi and welcome back to my channel. Last week when my kids came home they could not unlock the front door deadbolt.Press and release PROG. You will hear 2 long beeps. · Press lock button · Press 1-2 button · Press PROG. You will hear 1 long beep. If not, repeat the process ...On my 905 Keyless Deadbolt, when the door is closed and the lock/unlock button is pressed to lock/ unlock the door, the motor runs, but the latch doesn’t extend/retract. The hole in the door frame behind the strike is NOT drilled at least 1 in (25 mm) deep. Make sure the hole in the door frame behind the strike is drilled at least 1 in (25mm ...If your Kwikset Smart Lock won’t unlock, here are some reasons behind this problem: You are entering the wrong User Code. Your Kwikset Smart Lock batteries are low. There is a bug in your Kwikset Smart Lock. You didn’t perform the door handing identification process. Incorrect installation.Please delete the existing fingerprint and re-enroll the finger into the lock. NOTE: If unable to enroll a specific finger because of damage fingerprint i.e. ...Won’t Unlock With The Appropriate Code. If you have tried all of the possible …The mobile app can send notifications when Kevo Smart Lock is locked/unlocked by an internet connected smart device. At this time, Kevo Smart Lock cannot send notifications when a Kevo fob (fobs are only available for Kevo Smart Lock products) is used to lock/unlock.The Owner or an Admin for that lock will be able to see the latest history ... On my 905 Keyless Deadbolt, when the door is closed and the lock/unlock button is pressed to lock/ unlock the door, the motor runs, but the latch doesn’t extend/retract. The hole in the door frame behind the strike is NOT drilled at least 1 in (25 mm) deep. Make sure the hole in the door frame behind the strike is drilled at least 1 in (25mm ... Rotate the key 90 degrees clockwise. Insert the SmartKey tool fully and firmly into the SmartKey hole. You may feel the tool click inside the lock. Remove the SmarKey tool. Remove the current key. Insert the new key you wish to use with the lock. Make sure your key is FULLY inserted. The edge of the key touches the indent in the cylinder face. The SmartCode Kwikset locks require a special tapered latch bolt to function properly. Older deadbolts are typically not tapered, and using the wrong type of deadbolt can cause jamming. So make sure to use the latch bolt that came with your Kwikset. Re-calibrating the Kwikset Smart Lock. Handling is the process of latch calibration.What is Aura Bluetooth Keypad Smart Lock? Aura is Kwikset’s newest Bluetooth-enabled electronic deadbolt. It has a 10-digit keypad and works with the Kwikset App which allows a user to lock and unlock the deadbolt, program custom user codes with schedules, view lock event history, and even share management of the lock with others.We recommend following the cylinder recovery instructions in the link below. If you can get the key to turn, you can then re-key the cylinder with the SmartKey tool to the same key. If the key is still not turning in the cylinder, please call us at 1-800-327-LOCK (5625) so we can help you with a replacement cylinder. Make sure to enter a valid Mastercode in step 4 during your next attempt.10. While the door is open and unlocked, press the Lock symbol. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Read More Halo is Kwikset’s Wi-Fi smart lock. There are two models – a touchscreen and a keypad – and works with the Kwikset App which allows a user to remotely lock and unlock the deadbolt, program custom access codes with schedules, view lock event history, and even share management of the lock with others. Halo is Kwikset’s Wi-Fi smart lock. There are two models – a touchscreen and a keypad – and works with the Kwikset App which allows a user to remotely lock and unlock the deadbolt, program custom access codes with schedules, view lock event history, and even share management of the lock with others. A Kwikset Smart Lock not unlocking might be due to connectivity issues. Here’s how to ensure your lock is properly connected: Check Wi-Fi or Bluetooth connection: Ensure your smart lock is within range of your router or the device it connects to via Bluetooth.Please delete the existing fingerprint and re-enroll the finger into the lock. NOTE: If unable to enroll a specific finger because of damage fingerprint i.e. ...If there are no codes in the lock, the lock button will not lock the door. This is indicated by the keypad flashing red three times with three beeps. Program at least one user code and test the Lock button again. The door handing process was not executed. Perform the door handing process, following the instructions inside the installation guide.

Nov 12, 2023 · When your Kwikset smart lock is not working or not unlocking, there could be multiple reasons leading to its unresponsiveness. It is crucial to identify the specific issue and address it accordingly. Here are some common issues and possible solutions to get your Kwikset smart lock functioning again. . Montgomery ward log splitter

kwikset smart lock not unlocking

Control locks from anywhere. Smart Home Integration. About Smart Locks. Browse all smart locks. ... The Kwikset Home. Security on the outside, convenience on the ... A day with smart locks. Control access to your home at anytime from anywhere with your smartphone. Manage user codes, track lock status, and receive lock notifications. Never interrupt your daily activities again. Every familiar scenario has a smart lock solution. 8:15 am. Two possible issues: The lock was not removed completely from another network before being paired with the new network. Follow your smart home system’s instructions to remove (exclude/unpair) the device from any other network. Then, attempt to pair (add/include) the lock again. The lock is not close enough to the controller.Nov 7, 2017 ... I disassemble and rebuild a kwikset smartlock in this video.Smart Locks Basics. ... Works With. App. Aura. Halo. Obsidian. Premis. Halo Touch . Browse Smart Locks. View and compare all smart locks. Innovation. The Kwikset Home. Security on the outside, convenience on the inside. Explore a world of innovations. Life Experiences. ... On my Powerbolt 2, the lock cannot be locked or unlocked by the …Within Bluetooth range, use the new Kwikset App to control access to your home. Manage your Aura Smart Lock from your phone when you are within Bluetooth range. Lock and unlock the door, add or remove users, control access and monitor usage - all from your smart phone.May 30, 2021 · Factory Resetting a Kwikset SmartCode Lock. Step 1: Remove the battery pack. Step 2: Press and hold the Program button. Next, replace the battery pack while still holding the Program button. Step 3: Continue holding the Program button (for about 30 seconds) until the lock flashes red and beeps. Auto-lock automatically re-locks the door after unlocking. This feature is set to 30 seconds and is turned off by default. 1. Press program button once 2. Press button ‘A’ once 3. Press button ‘3-4’ multiple times if needed to reach desired state. Green lock button means feature is enabled. Red lock button means feature is disabled. 4.For left-Locking Latch (If bolt goes left): Press and release PROG. You will hear 2 long beeps. Press lock button. Press 1-2 button. Press PROG. You will hear 1 long beep. If not, repeat the process from step A. For right-Locking Latch (If bolt goes right):Dec 21, 2021 ... Plus most Kwikset locks have SmartKey tech so you can key this new lock to work with the existing Kwikset keys for you other lock. It costs $30- ...Halo is Kwikset’s Wi-Fi smart lock. There are two models – a touchscreen and a keypad – and works with the Kwikset App which allows a user to remotely lock and unlock the deadbolt, program custom access codes with schedules, view lock event history, and even share management of the lock with others.SmartKey Security™ re-key technology is compatible with Kwikset (KW1) keyway or (SC1) keyway options. Comes with 2 keys. Deadbolt Latch has 2 interchangeable faceplates - round corner and square corner. ANSI/BHMA grade 2 certified. Latch has adjustable backset 2-3/8" to 2-3/4" to fit all standard door preparations.Halo may not be locking if the bolt hole on the door frame is not deep enough. Make sure the bolt hole on the door frame is at least 1” deep and clear of any debris. Halo may not be locking due to a misalignment with the door, door frame, and/or strike.Home / Support / Answers. On my Smartcode, the lock fails to pair with a smart home system. Two possible issues: The lock was not removed completely from another …On my Smartcode Deadbolt, the lock beeps, the keypad flashes red, and the door cannot lock. 8 possible issues: The door handing process was not executed during installation. This step will teach your lock the orientation of your door and is crucial to lock operation. Remove interior cover and battery pack.Within Bluetooth range and line of sight of the Premis lock, check that Siri is able to lock/unlock using the command: “Siri, lock or unlock the front door.” If Siri commands are only working within Bluetooth range but not remotely, check the following: Check that the hardware versions of Apple TV (4th Gen or later), HomePod(1st Gen or later), or iPad (4 …Two possible issues: The lock was not removed completely from another network before being paired with the new network. Follow your smart home system’s instructions to remove (exclude/unpair) the device from any other network. Then, attempt to pair (add/include) the lock again. The lock is not close enough to the controller..

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