How to turn captions off xfinity - Displaying closed captions or subtitles. To enable closed captions or subtitles while watching a film, select the CC icon in the bottom-right corner of the video player: Slide the toggle next to Captions to turn them on. If multiple tracks are available, you can select one below the toggle. Select Captions Settings to customize how …

 
To change your Accessibility Shortcut: Go to Settings in the Xfinity Flex main menu. Press OK. Arrow down to Accessibility Settings. Press OK or say "Accessibility Settings" into your Voice Remote. Choose Remote Shortcut and press OK. Select the option you want to assign to your shortcut and press OK.. Geisinger gold formulary 2024

Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off. Audio: Under Audio, choose a language (to turn off narration, choose your preferred language). Press the back button to save your changes. Find out how to set closed captioning and audio description options on the Xfinity Stream portal. Xfinity For full functionality of this site it is necessary to enable JavaScript. To set options for CC: Open Apple's Settings app, then tap General > Accessibility > Subtitles & Captioning. On the Subtitles & Captioning screen, tap the On/Off switch next to Closed Captions + SDH to turn on CC. To customize how the captions appear on-screen, tap Style and select a different style or create your own style.To turn off closed captions set in your Mac System Preferences, do the following: Choose the Apple menu (upper-left corner) and select System Preferences. Choose Accessibility and then choose Captions. Clear the Prefer closed captions and SDH check box. If the check box is already cleared, select the check box, and then clear it again.Discovering content on X1 in Spanish language. Voice remote: Your Xfinity Voice Remote understands English and Spanish. Use voice command in the language of your choice to change channels, search for shows, get recommendations and more. The Voice Remote even responds to popular phrases and quotes to help you find the entertainment you …Settings > Accessibility > Closed Captioning is OFF. I checked in the Fire TV device's Settings > Accessibility, also OFF there. But again, every time we open a new …How to turn off closed captioning in Peacock app. The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this off. Subtitles to None, doesn't work. X1 Box is XG2V2-P. Thank you.Learn how to turn closed captions on and off on your XFINITY High Definition or Standard Definition set top box. This video features American Sign Language (...Jan 22, 2023 · 1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to work fine. To turn off Captions, click again. Turn default setting to on or off. Click your profile picture . Click Settings . From the left-hand menu, click Playback and performance. Check or uncheck Always show captions. Check or uncheck Include auto-generated captions (when available). This option turns on or off automatic captions for videos that don ...Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.To enable captions, you can follow the steps below. If you are using an indoor/outdoor antenna or a wired broadcasting antenna directly connected to the TV's antenna port, you can use the caption function. The caption function is not supported with a set-top box. ※ The instructions may differ by model. Opening [Caption] in Settings10 Feb 2023 ... We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.How to turn Disney Plus subtitles on or off on an Android. 1. While your video is playing, tap the screen. 2. An icon of a box with lines at the bottom will appear on the right. Tap it. 3. On the ...Press the Exit button on the remote (above the Volume button on the Universal Remote, and next to the xfinity button on the XR2 Remote) to go back to programming. On some TV Boxes, you can also press the D button on your XR2 Remote to turn Audio Description on/off: Press the diamond-shaped D button located just above …Apr 11, 2023 · Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings: 1. Press the B key on your Xfinity remote to reach Accessibility Settings. 2. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and ... Discover videos related to how to turn off captions on xfinity remote on TikTok. See more videos about How to Pair A Xfinity Remote, Reprogram Xfinity Remote, How to Program Xfinity Remote, Xfinity Tv Remote, How to Restart Xfinity Remote, Resetting Xfinity Remote. 18.5K. CRAZY LIFE HACK!!! #everwonder #foryou.From You, how to turn off voice assistanceApr 2, 2024 · Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them. Peacock can be a little different when it comes to turning that feature off. I have listed some instructions below, try them and let us know if it works! While playing video on Peacock, press down on your remote control and move to the left until you get to the rectangular icon. Now, press OK when it turns yellow.Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or ...Select Closed Captioning and press OK to enable it. Select Closed Captioning Options to edit text. Select Exit to close the menu. Like most CC systems, the Xfinity X1 allows you …1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to …Jun 7, 2021 · The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of... Updated. 3 years ago. 6.4K. 2. 0. 2. Responses. Accepted Solution. MNtundraRET. +36 more. Gold Problem Solver. •. 5.9K Messages. 3 years ago. While watching a streaming …10 Feb 2023 ... We show you how to turn the closed captioning or subtitles feature on and off for the Fire TV, Roku, and other devices.Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. When Descriptive Video Service is turned off, the Default Audio Track should be set to Channel Default. Press the up arrow once to highlight the Default Audio Track setting. Press the left arrow multiple times until it's set to ...Turn On Subtitles or Captions on Prime Video on Web, Amazon Devices, and Mobile Devices: During playback of a title that supports Subtitles or captions, select the Closed Caption or Subtitles icon from the playback menu. You may need to tap your device's screen in order to access this menu. Select the Subtitles or captions you wish …Peacock turn off subtitles!!!! 🌺HERE It IS !!!!! Tap middle of main menu bottom diver square or what ever you have with center button and four way scroll arrows ! Click left arrow twice left you’ll see the orange icon with on box click on it it will turn to off a!!!!!!🤔🤫😐😯😬. Months if not watching anything in peacock .Hey @user_u8dh6f, Thank you for contacting customer support through Xfinity Support. I hope you are doing well. I would be more than happy to offer my assistance. With the Xfinity Stream app, you would need to use the remote from your television to navigate to the settings and turn on/off closed captioning.Press MENU on the TV box or your Xfinity remote control. Navigate to CLOSED CAPTIONING using the down arrows. Press the right arrow to enable or disable subtitles. For Scientific Atlanta (SA)/Cisco TV boxes: Press MENU or SETTINGS on your Xfinity remote control. Scroll down to CAPTION/OFF/ON with Mute.Access to the Xfinity Stream portal. Method 1: Turning Closed Caption On or Off While Watching a Program. Direct Toggle Using Keyboard. While watching a program, simply …Press and hold the microphone (Mic) button and say “accessibility” into the Xfinity Voice Remote. Press OK or the center button between the arrows to toggle CC On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred …To enable closed captions on XUMO, select the "gear" (or settings) menu item in the XUMO app, and toggle the captions settings until it's blue. If nothing you watch has closed captioning there may be an issue and we can look more into it. I no longer work for Comcast. I am an Official Xfinity Employee.Open Settings from the Xfinity home screen. Get down to Accessibility Settings. You will see that the Closed Captioning option is highlighted. Press the OK button to turn it off. Note: Streaming applications like Netflix, HBO Max, Peacock or Amazon Prime have their own settings to turn off the closed captions.Discovering content on X1 in Spanish language. Voice remote: Your Xfinity Voice Remote understands English and Spanish. Use voice command in the language of your choice to change channels, search for shows, get recommendations and more. The Voice Remote even responds to popular phrases and quotes to help you find the entertainment you …Enable and Disable Live Captions From Action Center. On your keyboard, press the Windows key + A to open the Action Center. Select the Accessibility icon on the top right corner of the screen. When the next pane opens, you can toggle on and off the Live captions, just as in method 1.From ARPA to Comcast and Progressive, there are up to $25K in grants available now for small businesses in communities across the country. One of the many benefits of grants is the...How to turn caption on and off with the voice remoteShould you find difficulty in hearing the dialogue during the 6 o'clock news, you can activate captions on your TV. Similarly, if navigating through menus seems challenging due to visibility issues, you can enable High Contrast mode or increase the font size for better clarity. Note: The available features may vary by model and software version.How to turn caption on and off with the voice remoteDec 6, 2023 · Hello @user_qu5ok0 we know that being able to manage your closed captions is crucial. We have identified an issue with some Samsung and LG customers having issues with being unable to turn off closed captions via the Xfinity Stream app. Our engineer partners are aware of this issue and working with our app developers to provide a solution on this. Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings: 1. Press the B key on your Xfinity remote to reach Accessibility Settings. 2. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, …As we age, our hearing abilities may decline, making it difficult to engage in conversations over the phone. Fortunately, technology has provided us with innovative solutions to ov...Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings: 1. Press the B key on your Xfinity remote to reach Accessibility Settings. 2. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and ...Mientras ves video en pantalla completa, presiona la flecha hacia abajo en el control remoto Xfinity. · Press the left arrow twice to highlight the audio ...Next, most of the buttons on the Comcast remote don't work when I go to XUMO; it seems that that Comcast should fix this. Finally it seems that if Samsung can provide closed captioning, Comcast should be able to as well, and not just give a cop-out excuse. I don't imagine Comcast wants to admit that their employees aren't as smart as Samsung's.In this video, I'm going to show you how to switch off live caption on Android. So live caption is when you are maybe watching a video and it basically turns...Oct 21, 2023 · To enable captions, you can follow the steps below. If you are using an indoor/outdoor antenna or a wired broadcasting antenna directly connected to the TV's antenna port, you can use the caption function. The caption function is not supported with a set-top box. ※ The instructions may differ by model. Opening [Caption] in Settings Oct 14, 2015 · So today, we’re making a series of American Sign Language (ASL) tutorial videos available across each of our platforms – including X1, TV Go on the web and the Xfinity TV mobile app – that provide details about how to turn closed captioning on and off. These videos feature Deaf individuals – not actors or ASL interpreters – who ... May 31, 2022 · rmswenson747. the answer is the default settings on the firestick. under firestick settings, accessability, there is a closed caption option to always enable closed caption if available on the streaming content. turn this off. i use xfinity streaming on a firestick. close caption is defaulted to on. i would like closed caption to be defaulted ... In today’s digital era, streaming platforms have become a popular choice for entertainment enthusiasts. Peacock TV, a leading streaming service, offers a wide range of captivating ...I have the same issue. I'm able to program the XR15 remote to my LG TV with no problem. It will turn on and off and control the volume. Then, I program the remote to my Sony soundbar. It programs to thee soundbar with no problems. However, once I program the remote to thee soundbar, it will no longer work to turn the TV on or off.Press the home button on the remote and then open Settings. Turn on closed captions under the Accessibility menu. Alternatively, some television or device models may have a dedicated ‘ CC ’ or caption button on the remote that’ll give users quick access to subtitles. In the case of Apple TV, while the video is currently playing, viewers ...To change a browser’s homepage to Xfinity’s website, open the browser and navigate to the settings or menu page. From there, replace the browser’s default homepage with Xfinity’s w...But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default). We know how to turn if OFF by navigating to the icon, but we don't want to have to do that every <darn> time. There's gotta be a way to set the Xfinity on FireTV CC default to OFF but we cannot find it.Feb 4, 2022 · In this video I show you how to turn on and off the closed caption on the Xfinity Flex TV box. I show you step by how to access the accessibility settings me... The company, Comcast, is set to host investors and clients on a conference call on 4/27/2023 1:53:54 PM. The call comes after the company's earnin... The company, Comcast, is set t...However, we do not have audio description option in any of our programs. If you are talking about the captions, you can turn them off following these steps: On the web at FOX.com: Select a video to play. Select the Player Settings Widget icon on the lower right hand side of the video. Click on the White Circle to the right of Closed Captioning.Changing the appearance of captions and subtitles; Troubleshooting issues with audio or captions and subtitles; Closed captioning inquiries . Setting up and adjusting captions, subtitles, and audio language . You can set up captions and subtitles, as well as change audio language, where available on all supported devices by following these steps:This page has an error. You might just need to refresh it. Error in $A.getCallback() [Cannot read properties of null (reading 'success')] Callback failed: apex ...Click English. To turn them back off, follow the same steps but click ‘Off’ instead. From the Mobile App. Similar to the web browser, follow these steps: Play a show or movie. Tap on the icon in the upper right-hand corner that looks like a chatbox. Tap English. To turn the subtitles back off, select the ‘Off’ button.Hey there, user_3j6ncs, thanks for reaching out through Xfinity Forums regarding your Xfinity Stream app. We want to ensure that the Close Captions are not on if you do not need them. We want to ensure that the Close Captions are not on if you do not need them.Oct 21, 2023 · To enable captions, you can follow the steps below. If you are using an indoor/outdoor antenna or a wired broadcasting antenna directly connected to the TV's antenna port, you can use the caption function. The caption function is not supported with a set-top box. ※ The instructions may differ by model. Opening [Caption] in Settings Apr 12, 2022 · On the website: Play a video with subtitles enabled, then click the speech bubble icon > Click off . In the app: Play a video with subtitles enabled, then press the menu button on your remote > Subtitles > English [CC] > Off . If subtitles don’t stay off permanently (although they should), logging out of the Amazon site or reinstalling the ... PLEASE FIX!! Hey @user_u8dh6f, Thank you for contacting customer support through Xfinity Support. I hope you are doing well. I would be more than happy to offer my assistance. With the Xfinity Stream app, you would need to use the remote from your television to navigate to the settings and turn on/off closed captioning.This is a national issue and not going to be fixed on a one on one basis--Comcast must have some sort of software glitch (or it's doing this on purpose) because remote settings are being overridden. If voice commands are turned off and voice suggestions are turned off, we should not be receiving a notice to "to change the …That is a great resource on how to enable Closed Captioning on your X1 TV box. @jak76, we have a small, medium, and large settings to adjust the text size of the Closed Captioning on screen (which can be adjusted by hitting the Xfinity button on your remote and going to the Settings> Accessibility Settings> Closed Captioning options).In this video, I'm going to show you how to switch off live caption on Android. So live caption is when you are maybe watching a video and it basically turns...The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of...Tap on the “text bubble” (subtitles) button and turn the subtitles “On” or “Off.”. It’s the same on Android, it’s very simple: Open the “Android Peacock TV app” and launch the content you want. Pull up the playback options with your finger. Tap on the “text bubble” (subtitles) button and turn them “On” or “Off.”.Jun 7, 2021 · 3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow. Press the Down button. The closed captioning may be a hidden menu at the bottom of the screen. Pause the video. If you see the letters “CC” on the right side of the screen, go there to toggle the closed captioning off. Press the Options button, which has three horizontal lines. In some apps, this opens a menu with an option for Subtitles.Press the Exit button on the remote (above the Volume button on the Universal Remote, and next to the xfinity button on the XR2 Remote) to go back to programming. On some TV Boxes, you can also press the D button on your XR2 Remote to turn Audio Description on/off: Press the diamond-shaped D button located just above …Click the "direct messaging" icon or https://comca.st/3q4Y3pG. Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window.View and modify program reminders from the Saved menu. Press the xfinity button on your remote control and navigate to the Saved menu. In the Saved menu, use the right arrow button to navigate to the Scheduled section. Reminders will appear as a View option on the left, in the second row. The view option will allow DVR users to switch between a ...This page has an error. You might just need to refresh it. Error in $A.getCallback() [Cannot read properties of null (reading 'success')] Callback failed: apex ...Open the Xfinity Stream app and try one more time if it solve the issue. For your reference, this is another way to turn off the closed captioning. Start playing the video. Press the Menu button on your Fire TV remote or the Fire TV App. Select Subtitles. Select the On button under Subtitles. Select from the options on-screen to turn captions off.Turn On Captioning for Netflix. Getting started with Netflix closed captions or subtitles on any device is easy. Simply follow the steps below. Hint: To turn captions on for all shows, start with an adult profile (not a kid’s profile) and pick a show with a maturity rating for teens and older. Then watch for at least 2 to 3 minutes to save your preferences for future shows.Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of suicide, violence, or harm to another.There are several ways to reset a Comcast cable box. Sometimes, issues with a Comcast cable box, such as not processing a proper cable signal, can be resolved by turning the box of...Oct 21, 2023 · To enable captions, you can follow the steps below. If you are using an indoor/outdoor antenna or a wired broadcasting antenna directly connected to the TV's antenna port, you can use the caption function. The caption function is not supported with a set-top box. ※ The instructions may differ by model. Opening [Caption] in Settings During playback of a title that supports Subtitles or captions, select the Closed Caption or Subtitles icon from the playback menu. This will allow you to turn Subtitles on or off, and select the language of the Subtitles. You may need to press the enter button on your remote control or similar on a games controller to access this menu.Access the guide's Main Menu. Using the arrow keys, navigate to Setup and press OK/Select on the remote control. Navigate to Closed Captioning Setup using arrow keys and press OK/Select. (On some TV Boxes, this may be called Subtitle Setup instead. You may have to press the down arrow to navigate to the second menu screen to find this item.)Allow 30 seconds for the subtitles to turn on. How do I turn off closed captions while using Peacock? While watching a program with closed captions enabled, pause it. Then, go up and to the right to select Subtitles & Audio (the text bubble icon) and select Off. Allow 30 seconds for the subtitles to turn off. Are there any accessibility features?Feb 2, 2022 · rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device. Hello LisaStapleton1, I will be happy to help you solve this problem. To deactivate or activate the subtitles from the computer. Click Settings.Simply select or deselect the CC icon to turn closed captioning on or off. Parental controls and application locks FAQs. How do I set Parental Controls ...Jan 22, 2023 · 1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to work fine. How to turn off Disney Plus subtitles on Xbox One. Step 1: Once your movie or show is going, use your controller to click the Down button. Step 2: A Dialogue icon should appear. When it does ...Enable Voice Control. Press the xfinity button on the Voice Remote. Note: For remotes with no xfinity button, press the Home button to access the Settings menu. Scroll to the gear icon and press OK on the Voice Remote to access the Settings menu. Select Remote Settings. Press OK on the Voice Remote. Select Voice Control.In today’s digital age, accessibility is key when it comes to entertainment. Closed captioning has become an essential feature for many viewers, allowing them to fully enjoy their ...

Launch the Netflix app on X1. Select the movie or TV show you want to play. While the movie or TV show is playing, press the down arrow button on the Xfinity Voice Remote. Select the option at the bottom of your screen, or select Other for a full list of options. Use the up and down arrow buttons on the remote to find your preferred audio or .... Gatlinburg weather forecast 15 day

how to turn captions off xfinity

From Settings, you can turn closed captioning on or off for the Xumo Play app and also find privacy and support information. Screenshot of the Settings page ...Discover videos related to how to turn off captions on xfinity remote on TikTok. See more videos about How to Pair A Xfinity Remote, Reprogram Xfinity Remote, How to Program Xfinity Remote, Xfinity Tv Remote, How to Restart Xfinity Remote, Resetting Xfinity Remote. 18.5K. CRAZY LIFE HACK!!! #everwonder #foryou.Open Settings from the Xfinity home screen. Get down to Accessibility Settings. You will see that the Closed Captioning option is highlighted. Press the OK button to turn it off. Note: Streaming applications like Netflix, HBO Max, Peacock or Amazon Prime have their own settings to turn off the closed captions.1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to work fine.How to turn on and off closed captioning on Comcast Xfinity X1 cable box - YouTube. Tony Duarte. 75 subscribers. Subscribed. 451. 163K views 8 years ago. Hit xfinity button …Feb 29, 2024 · To enable closed captions/subtitles on supported mobile devices: During playback, tap the Settings icon. Tap Auto, On, or Off under Subtitles & Captions. Tap the X to save your preferences and resume playback. Web. To enable closed captions/subtitles on Hulu.com: During playback, click the Settings icon. Turn On Captioning for Netflix. Getting started with Netflix closed captions or subtitles on any device is easy. Simply follow the steps below. Hint: To turn captions on for all shows, start with an adult profile (not a kid’s profile) and pick a show with a maturity rating for teens and older. Then watch for at least 2 to 3 minutes to save your preferences for future shows.Xfinity products come with accessibility features for people with disabilities, ... Say “shows with description” to explore and “description” to turn it on or off. ... Just say “captions” or press B to turn captions on or off. Bluetooth compatible. Connect your favorite Bluetooth headphones, speakers, ...Go to “Settings”. Scroll down, and tap on Accessibility. Tap on “Subtitles & Captioning”. Disable “Closed Captions + SDH”. This should allow you to turn Prime Video’s Closed Captions off. For Android devices: Go to “Settings”. Select Accessibility>Caption preferences. Deactivate “Show captions”.Updated. 3 years ago. 6.4K. 2. 0. 2. Responses. Accepted Solution. MNtundraRET. +36 more. Gold Problem Solver. •. 5.9K Messages. 3 years ago. While watching a streaming …Dec 29, 2020 · Go to On Demand and click on "HBO Max app is now on X1" Wait a while and when a movie or whatever shows up, click to the left of the screen. You will see a black vertical bar with settings at the bottom. Click on that and then on Closed Captions at the top of the screen. Now you'll get options for those captions: size, color, etc. Harassment is any behavior intended to disturb or upset a person or group of people. Threats include any threat of suicide, violence, or harm to another.3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow.rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device.On a Samsung TV, captions can be turned on or off easily in a few steps. To start, use the directional pad on the TV remote and select ' Settings .'. Now go to the ' General ' menu and then choose ' Accessibility .'. Finally, go to ' Caption Settings ' and then select ' Caption ' to turn the feature on or off.Hello LisaStapleton1, I will be happy to help you solve this problem. To deactivate or activate the subtitles from the computer. Click Settings..

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